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We look forward to showing you Velaris, but first we'd like to know a little bit about you.
Velaris helps Customer Success teams understand their customers, streamline their operations and save hours of manual work. We give you flexible AI-powered Analytics, Success Plans, Collaboration Tools and Automations with the services you deserve.
WE'VE GOT YOU COVERED
Velaris integrates all your customer information from all your systems in one place and gives you a clear and intuitive 360 view of your accounts, no matter how complex your customer segments.
Configure dynamic health scores tailored to each customer lifecycle stage. Velaris is the only platform that allows you to measure the health of your accounts, their users and their products separately.
Velaris organizes all your customer information in one place to keep you ahead of the curve. Provide your team with real-time insights, alerts, and comprehensive reporting.
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Put manual tasks on autopilot. Our industry first drag and drop automation builder allows you to build comprehensive workflows in seconds. Scale your CS team by automating internal and customer facing actions.
Combine the powerful features of leading Project Management tools with your entire customer data in a single, centralized platform. Create tasks both manually or automatically by listening to events related to your customers.
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Send different types of surveys manually or automatically directly from Velaris. Deliver them natively in-app or via emaill. Integrate results in health scores.
Increase alignment and collaborate with your own customers by sharing tasks and Projects in our portal (Connect)
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and that's not all:
Create shared custom objectives and outcome goals and track the progress automatically. We connect to your customers product usage, revenue and any other metric and report progress real time.
Increase alignment and accountability with your customers by collaborating without them leaving your app. Tasks and to-do’s will appear in a widget overlayed within your app.
Learn more ↗
Create customized templates in a few clicks using our user-friendly email designer and scale customer communication. Track and analyze your impact.
...but don't just take our word for it:
"You guys have the best service I've ever had in any system or tool, normally when I ask for something to the other vendors, they take weeks to get back and say they will look into it, you guys get back in hours and actually get it done!"
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"Since using Velaris, we've been able to save 10 hours a week and uncover brand new insights that help us retain and grow our customers. We now have the time and headspace to build true relationships and be proactive."
"Velaris has had a huge impact on our workflow at Hostaway. The automations built through using Scenarios allows us to set our customers up to succeed before we have a chance to meet them! The reporting dashboard has given us a multitude of different ways to monitor and measure our KPIs and keep our fingers on the pulse."
your true partner in success
We’re not just another vendor who will leave you hanging after purchase.
With us, you get:
You’ll be up and running in weeks, not months. No coding from your tech team required.
We work with you to optimise your CS operations —at no extra fee.
You’ll have everything you need to get the whole team up to speed.
You’ll get your own team of Velaris engineers who will do the implementation for you - No coding from your tech team required. We’ll customise integrations if needed.
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The Velaris team goes above and beyond to make sure their customer needs are not just met, but exceeded. Their response time and the speed at which they implement new features and developments is super fast. They have set a new standard in this space.
Learn how other teams are using Velaris.
Coordinate, automate, and monitor onboarding and implementation projects.
Get context on product usage and understand user behavior across segments.
Use existing customer data to perfect your GTM strategy and expand revenues.
Understand your book of business, solidify your strategy, and drive predictable growth.
Velaris will eliminate your team’s troubles and produce better experiences for your customers…and set up only takes minutes. What’s not to love? It’s, well, super!
Request a demo
