CSM

Proactively manage your portfolio

Velaris is the organized workspace where CSMs do great work. We give you everything you need to deliver exceptional services while staying proactive.

PRODUCTIVITY

Gain control over your accounts and effortlessly manage them in one place

View all of your accounts, tasks and playbooks in a single workspace. Understand what needs to be done at a glance and keep track of your accounts.

INSIGHT

Keep a pulse on account health

Measure your customer’s health with health scores based on custom parameters that combine your manual health ratings with other data points.

AUTOMATION

Cut down admin work

Build comprehensive automations that take data entry and other repetitive tasks off your plate so you can focus on driving value for customers.

ACCOUNT PLANNING

Help customers achieve their goals

Create Success Plans that automatically track customer KPIs. Manage tasks for each account plan and keep track of your progress easily.

Since using Velaris, we've been able to save 10 hours a week and uncover brand new insights that help us retain and grow our customers. We now have the time and headspace to build true relationships and be proactive.

Ross Barfield
Staysafe

The CSP vendor that gives you the services you deserve

Done-for-you setup

We’ll migrate your data and build out the first playbooks and automations for you.

Unlimited integrations

We’ll connect to any tool in your tech stack, even if we need to build a custom integration for you.

Free CS consulting

We’ll work with you to develop CS processes and workflows that are molded to your unique needs

Bring predictable growth to your business.

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