Velaris Resource Hub

Articles

Top 5 Customer Success Dashboard Examples and Best Practices

Explore the different types of Customer Success dashboards you can create for your business.
The Velaris Team
December 30, 2024
Articles

Creating a Customer-Centric Culture: The Role of Feedback Loops

Implement feedback loops to enhance customer satisfaction and loyalty.
The Velaris Team
December 25, 2024
Articles

6 Account-Based Marketing Examples to Engage Key Accounts

Discover how to scale ABM marketing effectively while maintaining personalization, driving retention, and deepening customer relationships.
The Velaris Team
December 24, 2024
Glossary

What is ARR Growth?

Discover the essentials of ARR growth, effective strategies to maintain it, and data-driven insights.
The Velaris Team
December 27, 2024
Glossary

What does a Customer Success Representative do?

Understand the Customer Success Representative role, key skills, success metrics, and career paths.
The Velaris Team
December 26, 2024
Glossary

What is advocacy marketing?

Turn satisfied customers into brand advocates to boost trust and growth.
The Velaris Team
December 23, 2024
Case studies

How Insurely scaled their CS operations and increased their efficiency using Velaris

Read about how Insurely overcame challenges with scaling their CS team by implementing Velaris’ Customer Success Platform.
The Velaris Team
October 30, 2024
Case studies

How Protex AI streamlined their CS operations with Velaris

Protex AI is revolutionizing high-risk industries with their AI-powered solutions, helping companies prevent accidents and protect their workforce. But as they expanded, managing customer relationships became a challenge, with data scattered across multiple tools. This is how we helped them.
The Velaris Team
August 9, 2024
Case studies

Case Study: Velaris streamlines StaySafe's customer data, boosting efficiency and enabling strategic growth

This case study describes how Velaris was able to provide StaySafe with a single-screen approach for customer data, and, as a result, helped the company to achieve improved efficiency and strategic growth.
The Velaris Team
September 13, 2023

Product Updates

All Product Updates
Product Updates

Unlock effortless collaboration when servicing customers with Velaris Support

Our latest product update lets organizations deliver consistent customer experiences across CS and Support interactions with Velaris Support.
The Velaris Team
September 20, 2024
Product Updates

Bring any unique customer data point into your CSP with Custom Objects

Our latest product update lets users create custom relational databases for the customer information that just doesn't fit anywhere else.
The Velaris Team
September 13, 2024
Product Updates

Connect by Velaris: A New Era of Customer Collaboration

Introducing Connect by Velaris, the new extension to our Customer Success Platform that revolutionizes the way businesses manage customer-related tasks. Read on to learn more about the possibilities of Connect by Velaris and how it can help improve collaboration, transparency, and efficiency.
The Velaris Team
July 16, 2024
Calculators

Churn Rate

Quickly find out your Churn Rate with our instant calculator.

December 3, 2024
Calculators

Net Promoter Score

Quickly find out your Net Promoter Score with our instant calculator.

December 3, 2024
Calculators

Customer Satisfaction Score

Quickly find out your Customer Satisfaction Score with our instant calculator.

December 3, 2024