Velaris Resource Hub

Discover the key types of customer education and how they can boost product adoption, reduce churn, and improve customer satisfaction.

Learn how AI transforms customer health scoring by automating data, analyzing sentiment, and proactively reducing churn risks.

Learn how to break into Customer Success with actionable tips on skills, networking, and certifications to help you start your CS career.

Discover the essentials of ARR growth, effective strategies to maintain it, and data-driven insights.

Understand the Customer Success Representative role, key skills, success metrics, and career paths.

Turn satisfied customers into brand advocates to boost trust and growth.

Our latest product update lets organizations deliver consistent customer experiences across CS and Support interactions with Velaris Support.

Our latest product update lets users create custom relational databases for the customer information that just doesn't fit anywhere else.

Introducing Connect by Velaris, the new extension to our Customer Success Platform that revolutionizes the way businesses manage customer-related tasks. Read on to learn more about the possibilities of Connect by Velaris and how it can help improve collaboration, transparency, and efficiency.