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Surveys

Create, distribute and automate customer surveys.

SURVEY builder

Build customized email and in-app surveys for NPS, CSAT and CES* monitoring

Create quick and easy surveys according to your needs:

  • Add custom colors and branding.
  • Set a recurring distribution schedule or send as a one-time survey.
  • Choose your recipients through Velaris contacts and segments, upload a CSV, or enter them manually.
  • Distribute via email, or deploy in-app to reach your customers wherever they are.

*coming soon.

SURVEY AUTOMATIONS

Leverage the power of automation to deliver personalized experiences

Trigger surveys based on behaviors and events such as feature usage, activity levels or lifecycle changes.

Target specific customer segments through advanced filters.

Schedule automatic follow-up emails based on ratings and responses.

SURVEY INSIGHTS

Easily surface insights from collected survey data

Aggregate and analyze responses in one place.

Slice and dice the data by customer segment, lifecycle stage, and see how responses change over time.

Identify trends and patterns at a glance.

The Customer Success Platform recommended by high-growth CS teams

“Flexible platform and perfect for day-to-day operations in CS.”

Emma Rosendahl

“A must-needed tool for your success team!”

Jose Carlos Vasquez

“Scalable solution, excellent team, integrates with anything.”

Darren O’Hara Duggan

Ready to discover your new Customer Success superpower?

Velaris will obliterate your team’s troubles and produce better experiences for your customers…and set up only takes minutes. What’s not to love? It’s, well, super!

Request a demo