Glossary

Definitions, examples, and formulas for foundational concepts in SaaS and Customer Success

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What is an Upsell?

Are you looking to elevate your sales strategy and drive revenue growth? Understanding the concept of upselling is pivotal, especially in industries like B2B SaaS. This article explores the significance of upselling in the B2B SaaS sector, emphasizing its role in fostering long-term customer relationships and loyalty.

The Velaris Team

December 22, 2023

Product Updates

Learn about our latest releases

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Product Updates

Unlock effortless collaboration when servicing customers with Velaris Support

Our latest product update lets organizations deliver consistent customer experiences across CS and Support interactions with Velaris Support.

The Velaris Team

September 20, 2024

Product Updates

Connect by Velaris: A New Era of Customer Collaboration

Introducing Connect by Velaris, the new extension to our Customer Success Platform that revolutionizes the way businesses manage customer-related tasks. Read on to learn more about the possibilities of Connect by Velaris and how it can help improve collaboration, transparency, and efficiency.

The Velaris Team

Product Updates

Bring any unique customer data point into your CSP with Custom Objects

Our latest product update lets users create custom relational databases for the customer information that just doesn't fit anywhere else.

The Velaris Team

September 13, 2024

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